At IShark Medex Llc, we are committed to protecting the privacy, security, and confidentiality of the information entrusted to us by our healthcare clients and their patients. As a medical billing and healthcare administrative services company, we may handle sensitive information, including **Protected Health Information (PHI)*, while providing billing, coding, claims management, insurance verification, and revenue cycle management services.
Information We Handle
Depending on the services provided, we may access information such as patient names, contact details, dates of birth, insurance and policy information, medical billing and claims information, diagnosis and procedure codes, payment details, and other information necessary to perform our services.
How We Use Information
We use information only as necessary to provide our contracted services and support healthcare providers. This may include processing and submitting claims, verifying insurance eligibility, managing accounts receivable, posting payments, communicating with insurance companies, correcting billing issues, and fulfilling legal, regulatory, and contractual obligations.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. The updated policy will be posted on this page with the applicable
Contact Us
For questions regarding this Privacy Policy or our privacy and security practices, please contact